Each of our shared/reseller web hosting service plans carries a 7 day money-back guarantee. In case of VPS, there is a 3 days money-back guarantee. However Dedicated Server plans carries no money-back guarantee. If you are not completely satisfied with our services within the first 7 days (incase of shared/reseller hosting) or 3 days (in case of VPS plans) of your contract, you will be given a full refund of the contract amount excluding setup fees and usage-based charges.
Setup fees are refundable for the following reasons only: (1) the account order is canceled prior to Activation; or (2) the requested domain name was not available.
This policy does not apply to any additional services such as additional disk space, additional pop Accounts, additional bandwidth utilization, or any other charges incurred above and beyond our published quarterly, semiannual or annual hosting fees.
All cancellations must be received in writing prior to the deadlines indicated herein. In the event that Nogics elects to terminate your web hosting service without cause, you shall receive a full refund of any balance. However, if you terminate a hosting agreement without cause, there shall be NO REFUND of the Setup Fee or any remaining balance.
Refund Policy for Dedicated Server Plans
No refunds are given on our Dedicated Server plans. Our Dedicated Server plans require a minimum contract period which is one month. If you terminate a contract before the completion of the minimum contract period, you will be responsible for all recurring fees and charges for the contract period, plus any usage-based charges up to the time of termination.
Refund Policy for Renewals
Renewals of web hosting contracts will be refunded if we are notified on or before the renewal date. No refunds will be granted for notifications received after this date.
Refund Policy for Telecom services, E-Commerce services, Web Design, Contract Programming and Consulting Services (all services other then webhosting)
Either party may terminate any web design project, software development project or consulting project at any time for any reason. A TERMINATION NOTICE must be received prior to project termination. Customer agrees to pay Information Analytics for all work and time completed to the point of termination. We reserve the right to determine the amount of work completed and appropriate fees. If we determine that payment is required and no payment is received within 10 days of the terminated project, then you are considered in default. If a customer defaults, the Customer agrees to pay all attorney and collection agency fees, if necessary, during ANY collection process.
I Nogics retains the copyright to all materials developed by Nogics until any and all necessary fees (as determined by Nogics) are paid.